How long will my delivery take?
We dispatch our online shop orders on Tuesdays & Thursdays. As we are in an outlying area, please allow 5-7 working days for your delivery.
How much does shipping cost?
Shipping is free on wine club shipments. For regular orders, shipping is calculated based on your province, and is a flat rate for 1-12 bottles. This means, if you order two bottles or twelve, the shipping will remain the same. Should you order thirteen bottles, you will be charged twice the flat rate. Please bear this in mind when ordering and work in multiples of twelve!
I made a mistake – can I change my order after I have paid?
Unfortunately once you have completed and paid for your order, it will automatically send it through to our side and it is not possible to edit online. However, should you wish to add wine your order, please mail us at firstname.lastname@example.org and we can manually generate an invoice for you to pay via EFT.
I want to cancel my order.
Please mail us immediately so that we can cancel your order and request a refund with Payfast – if we have already dispatched the wine it is unfortunately too late.